How our online
interior design
service works

Our amazing team of professional designers are on hand to help, here's how…

✔️ It is absolutely FREE

✔️ Speak with a professional interior designer

✔️ Call lasts up to 30 minutes

✔️ Discuss any of your design dilemmas

✔️ Understand your style

✔️ Provide tips, advice and ideas

✔️ Tell you more about how we can help

If you have a design dilemma or a question on our service, you can book a free, 30 minute, no obligation video call with one of our interior designers here .

You can only book one consultation per household, per month, however you can always reach us at hello@mybespokeroom.com anytime with any questions.

Included in our Room Design packages (£395-£595 per room):

✔️ Get paired with your perfect professional designer

✔️ One-to-one collaboration

✔️ 2 x 40 mins video calls

✔️ Space planning to nail the perfect layout

✔️ Inspiration boards for style and colour scheme

✔️ Furniture options to match design and budget

✔️ 2D visuals to bring the space to life

✔️ Designer video presentation with top tips

✔️ 2 weeks post design support with your designer

✔️ Exclusive discounts when you shop

✔️ Unlimited personal shopping support

Included in our Room Styling package (£295):

Our Room Styling package is perfect if you already have the main items in your room and simply need to add some additional pieces and finishing touches

✔️ Get paired with your perfect professional designer

✔️ One-to-one collaboration

✔️ 1 x 40 mins video calls

✔️ Inspiration boards for style and colour scheme

✔️ Handpicked accessory recommendations to your budget (up to 6 categories)

✔️ Designer video presentation with top tips

✔️ 1 week post design support with your designer

✔️ Exclusive discounts when you shop

✔️ Unlimited personal shopping support

For more help choosing the right package for you, get in touch and we can help!

We ask you a series of questions to match you to the perfect interior designer for your individual needs, style and lifestyle.

Each of our designers are fully qualified, experienced and are lovely to work with, so we're confident we have the perfect designer for you!

If you've used our service before and would like the same designer, let us know and we'll do our best to make that happen.

If the designer you worked with previously is fully booked, don't worry! We will match you with another of our brilliant designers.

Drop us a note athello@mybespokeroom.com. or call us on 020 3904 3800.

Before the process fully gets going we need you to complete your design brief. This is a series of questions to get to know you, your home and your style preferences better.
The design brief includes the following three key things we need from you:

1. Measurements
It seems obvious but we'll need measurements of the room so we can select products and items that will fit your space. Please make sure you take the measurements yourself and not estate agent floor plans, which are often inaccurate! We do however accept architects' floor plans.
We make it as easy as possible with a handy little guide and  video.

2. Photos of the room
We need you to take pictures from every angle of your space so that your designer can get a good understanding of how you're currently using the room. This will also help them come up with innovative solutions for your needs.

3. Inspirational Images
Take some time to research what you like and save some pictures of rooms that give us a flavour of your personal style. Use platforms like Houzz, Instagram, Pinterest or better yet, our portfolio, to collect images from other room designs and then share them with us.

A £100 shopping voucher is included with every Room Design package and is valid for 6 months from the date your room design is booked. It is not included with the Room Styling package.

Once you receive your design you can add the desired items to your basket and check out. Your shopping voucher saving is automatically applied once you’ve reached a total spend of £2,000 (excluding delivery). You can place multiple orders to reach this total, as long as it is within the 6 months voucher valid date.

You can view your voucher and expiry date in your customer account, saved under the ‘My Rewards' tab. Don’t worry, we will send you a reminder when your voucher is due to expire.

Please note that if you return an item and the total spend drops below £2,000, then we will refund you the item minus the £100 voucher.

Once your final room design is issued, the shopping support team will join the chat to help you with any questions, orders, deliveries and even exchanges or returns, for as long as you need them.

To order, simply add all the items you want to your basket and check out. You can shop multiple products from multiple suppliers in one click! Shopping through us you have access to the following benefits:

1. Our exclusive discounts of up to 25% on preferred suppliers.
2. £100 shopping voucher with every room design.
3. Price match promise. You’ll never pay more on the suppliers we recommend

Once you order, you’ll be able to view all orders and tracking information at any time and in one handy place, by logging into your account and going to the 'My Orders' tab at the top of the page.

Straight away! Once you have uploaded all the information to your design brief, we can match you with your designer.

If you’re a returning customer and have requested to work with your previous designer, there might be a short wait while they finish other projects they’re working on.

If the designer you worked with previously is fully booked, don't worry! We will match you with another of our brilliant designers.

If you’re in a rush, our Express Service could be perfect for you. Your finished design will be with you in just 10 working days, you can add this on for £75 per room at the checkout!

Just remember, we need all your brief information complete so we can get going, this process is complete after your first call with your designer.

The design process usually takes 3 weeks once the design brief is fully complete.

The length of the process will depend on how quickly you respond to your designer, so keep an eye on your inbox and dashboard for updates to keep the process running smoothly!

If you’re in a rush, our Express Service could be perfect for you. Your finished design will be with you in just 10 working days, you can add this on for £75 per room at the checkout! Just remember, we need all your brief information complete so we can get going, this process is complete after your first call with your designer.