We had a v good experience with My Bespoke Room. Our interior designer was Sarah and she was really lovely. Very pleasant and easy to talk to. She was able to incorporate any furniture pieces we already had, the kitchen design and the style we wanted and come up with a range of room layouts and styles for each area. She chose a really good range of great pieces to compliment everything and was on hand to answer any questions we had, through the face to face online sessions and then through a chat, which we accessed regularly. No question was too big or small and she always came back to us with helpful advice and made the whole process of our renovation much smoother and less stressful. Sometimes working from only floor plans had its issues, as the designer only works with you online, but if you have detailed plans, photos and measurements, it’s generally fine.
The shopping process was excellent and here we had Jess A, who was extremely efficient and helpful. She was excellent at chasing up purchases, holding back orders and organising delivery or returns of items. It was slightly tricky to keep track of items, but once you get the hang of using the order board, you can track things more easily. This process could be improved by keeping orders of different rooms on separate lists, since the list becomes very long if you are doing multiple areas.
Overall a great experience and would highly recommend them. Affordable, great interior design without leaving the comfort of your home!
27/11/2024